All You Need to Know About
Communication
What You Say Matters — How You Say It Matters More
Communication is an underrated superpower. Someone who can write, speak, and present well multiplies their credibility and perceived intelligence.
In this book, you’ll learn how to structure and organize your ideas and content.
I’ll give you guidelines to craft memorable, concise, clear, and persuasive messages.
You’ll discover techniques for visual storytelling and impactful public speaking.
You’ll build essential soft skills like breaking the ice in informal conversations, negotiating, persuading, and asking great questions.
You might need to try your local site (e.g. amazon.sg) if amazon.com does not deliver to your location.
CONTENTS
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Focus on interests, not positions
Prepare your alternatives before entering the battlefield
What if you don’t reach an agreement?
Generate plenty of options before deciding
Practice aikido with criticism and personal attacks
Ultimatums are meant to force progress
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Final reflection: the first step to communicating is exploring
Summary
Other communications-related ideas you’ll find in my other books
References